Personal care
Help with showering, dressing, grooming and eating, so each day starts and ends the way you like.
- Showering, toileting and continence support
- Dressing and grooming
- Help at mealtimes
- Morning and evening routines
Help at home
Everyday care and household help, delivered in your home at times that suit your routine.
High-intensity personal care
Care from workers trained in your support plan when daily care involves complex health needs.
- Complex bowel and catheter care
- Meal-time management and PEG feeding
- Epilepsy and seizure support
- Workers trained to your care plan
Cleaning, meals and household help
Help keeping your home clean, safe and running smoothly, so you have more time for what matters.
- Cleaning and laundry
- Meal preparation
- Changing beds and linen
- Light yard and garden upkeep
Community nursing
Nursing care at home that links with your disability support, from qualified nurses.
- Medication management
- Wound and pressure care
- Catheter and continence care
- Health monitoring and care plans
Where you live
Support to live the way you want, on your own or with housemates, and help finding the right home.
Supported Independent Living (SIL)
Help with daily tasks in a shared or individual home, so you can live as independently as possible.
- Daily living support at home
- Shared or individual living
- Support up to 24 hours where funded
- Building independence at your pace
Shared living support
Support with day-to-day tasks when you live with housemates, from routines to getting along.
- Household routines with housemates
- Help with daily tasks
- Developing living skills
- Support that respects everyone in the home
Specialist Disability Accommodation (SDA)
Purpose-built, accessible housing for people with very high support needs, funded through SDA in an NDIS plan.
- Accessible, purpose-designed homes
- Help understanding SDA eligibility
- Linked with your daily support
- Ask us about current vacancies
Finding and keeping a home
Help finding a suitable home and keeping your tenancy, from applications to understanding your lease.
- Searching and applying for rentals
- Understanding leases and your rights
- Talking with landlords and agents
- Help settling in
Out in the community
Get out, meet people and do the things you enjoy, with support that travels with you.
Community and social activities
Support to take part in social outings, sport, hobbies, volunteering or study.
- Social outings and events
- Sport, fitness and hobbies
- Volunteering and study
- Building confidence and friendships
Group and centre activities
Group programs where you can learn, socialise and try new things with others.
- Small group outings
- Skill-building groups
- Social and recreation programs
- Groups matched to your interests
Programs built around your interests
Tailored programs that build skills and independence in new ways, shaped around what you love doing.
- Hobby-based learning
- Work-readiness projects
- Creative and practical programs
- Goals you set with us
Transport to appointments and activities
Getting you to appointments, work, study and activities, with a worker who can stay with you.
- Medical and therapy appointments
- Work, school and study
- Social and community activities
- Support during the visit if needed
Skills and life changes
Build skills for a more independent life, and get support through the big moments.
Everyday life skills
Learn and practise skills for living more independently, at your own pace.
- Cooking and meal planning
- Budgeting and money skills
- Using public transport
- Personal and household routines
Support through big changes
Planning and support through big changes, so nothing falls through the gaps.
- Leaving school and starting work
- Moving out of home
- Coming home from hospital
- Linking you with the right services
Not sure which services fit your plan?
Tell us about your goals and routine. We will go through your plan with you, suggest the right mix of supports and put it all in a plain-English service agreement.
Paying for support
However your plan is managed, we can help.
We are a registered NDIS provider, so we can support participants with any type of plan. Rates follow the NDIS price limits and are agreed with you before anything starts.
- 01NDIA-managedThe NDIA pays us directly from your plan. Only registered providers like us can do this.
- 02Plan-managedYour plan manager pays our invoices. We send clear invoices with our ABN and registration number.
- 03Self-managedYou pay us and claim from your plan. We keep invoices simple so claiming is easy.
Do I need an NDIS plan to use your services?
Our services are funded through NDIS plans. If you are still applying or waiting for a plan, call us and we can talk through your options.
Can you support self-managed and plan-managed participants?
Yes. As a registered NDIS provider we support self-managed, plan-managed and NDIA-managed participants.
Can I use more than one of your services?
Yes. Many people use a mix, such as personal care at home plus community activities. One intake contact plans it all with you.
What if the service I need is not listed?
Ask us. We will tell you honestly whether we can help, and point you to someone who can if we cannot.